Your safety and wellbeing are our number one priority at Quarterway House. We ensure that Quarterway House is well maintained for your comfort and safety. Nevertheless, please remember that when you stay in unfamiliar surroundings, you must take special care of yourself and your family and friends. While relaxing and letting your guard down is all part of the holiday experience, you could encounter difficulties that could affect your enjoyment. Here are some useful pointers to help you enjoy your stay and avoid some possible pitfalls. Please read the information carefully and ensure that other members in your party are also aware.

Before you Travel

  • Never travel without insurance

  • Take a copy of your policy and the emergency assistance number with you.

  • Leave a copy of your travel details with your next of kin or an emergency contact.

Accommodation

When you arrive

  • Familiarise yourself with the location of any safety equipment such as a fire extinguisher/fire blanket and read the operating instructions.

  • Familiarise yourself with the escape routes.

  • Read the fire instructions displayed at your accommodation

  • Familiarise yourself with the layout of the accommodation and location of light switches, always put a light on when moving around the accommodation at night and consider leaving a stair or landing light switched on.

Be aware and be safe

  • Always securely lock the accommodation whenever you leave it and at night. Make sure windows are closed (and locked), where possible. Never leave valuables in open view.

  • Always climb/descend stairs/steps very carefully. Hold any handrail and walk slowly. Always accompany young children.

  • If smoking outside always ensure that all smoking materials are safely extinguished and placed in the ashtrays provided.

  • If you smell gas, report it immediately. Black sooty marks or stains and lazy orange flames on a gas appliance and excessive condensation in the room could indicate a faulty gas appliance.

  • Switch off electrical appliances at night and do not leave appliances like the TV, washing machines and driers running when you go out.

  • The property has an open fire and firepits, please make sure you use the fireguard, keep children and pets under close supervision and ensure that the fire is safely out before you go to bed.

  • Surfaces such as tiles and marble floors can be very slippery.

  • The swimming pool and lake can be dangerous, ensure that children or anyone at risk are always careful and children are accompanied at all

  • Children should be supervised by a responsible adult at all times.

HOT TUB/SAUNA/SWIMMING POOL

**Please note that you will only be able to use these facilities once we have received a signed disclaimer**

We do ask if you could take a shower in the wet room before entering the hot tub, swimming pool and sauna. We also ask that you do not take glass, cups or breakable crockery in the hot tub. There are plenty of plastic cups in the utility room to use.

Please only use your own towels or the grey towels provided for outside use. There are hooks on the side of the porch roof for you to hang towels when in the hot tub.

The Sauna and hot tub are for your use only, they are very simple to use. 

The Sauna

The sauna is suitable for 4 adults at one time.

To turn on the sauna, approximately 20 mins before you wish to use it, turn the dial under the stove to halfway, and simply wait for it to heat up. The light switch is just inside the door on your left-hand side down low. We normally leave the temperature gauge on three quarters hot as it is sufficient for most people’s use. You are welcome to use the oils and water to add to the coals to heat it up during use. Please use responsibly and ensure that you only use a few drops of oil in each pale of water. Do not touch any of the element or the coals with your hands or any other part of your body- it will burn you! You will find some hooks above the door in the sauna for your towels and gowns.

The Hot Tub

To use the hot tub- carefully fold back the cover all of the way, press the jets button, chose your optimum setting for the jets, and then the lights and sound system should you wish to. You will find hooks for your robes on the fascia of the lean too cover for your convenience. Please take care of the tub and yourselves by following the basic rules: -

The Swimming Pool

The swimming pool is booked only by prior arrangement as it is also used by a local swimming school- CG Swim School. We have a strict timetable which we ask you to adhere to. You will also be asked to sign a disclaimer for use of the swimming pool as there are no lifeguards on site.